:root,[data-theme=light]{--spartan-bg-base:#fff;--spartan-bg-sidebar:#f7f8f7;--spartan-border-sidebar:#e5e7eb;--spartan-bg-surface:#fff;--spartan-bg-card:#fff;--spartan-bg-card-hover:#f8fafc;--spartan-bg-elevated:#fff;--spartan-bg-input:#fff;--spartan-bg-table-header:#f1f5f9;--spartan-bg-glass:#fffffff2;--spartan-green:#009e4f;--spartan-green-hover:#008743;--spartan-green-light:#00c864;--spartan-green-dim:#009e4f1a;--spartan-green-dimmer:#009e4f0a;--spartan-green-border:#009e4f4d;--spartan-green-glow:0 0 16px #009e4f2e;--spartan-btn-primary-text:#fff;--spartan-cyan:#0284c7;--spartan-cyan-dim:#0284c71a;--spartan-amber:#d97706;--spartan-amber-dim:#d977061a;--spartan-red:#dc2626;--spartan-red-dim:#dc26261a;--spartan-purple:#9333ea;--spartan-purple-dim:#9333ea1a;--spartan-blue:#2563eb;--spartan-blue-dim:#2563eb1a;--spartan-text-primary:#0f172a;--spartan-text-secondary:#475569;--spartan-text-muted:#64748b;--spartan-text-dim:#94a3b8;--spartan-border-subtle:#e2e8f0;--spartan-border-light:#cbd5e1;--spartan-border-medium:#94a3b8;--spartan-border-active:#009e4f99;--spartan-overlay:#0f172a80;--shadow-sm:0 1px 3px #0000000f, 0 1px 2px #0000000a;--shadow-md:0 4px 6px -1px #00000014, 0 2px 4px -1px #0000000a;--shadow-lg:0 10px 15px -3px #00000014, 0 4px 6px -2px #0000000a;--shadow-tactical:0 4px 20px #009e4f1f, 0 2px 8px #0000000a;--scrollbar-track:#f1f5f9;--scrollbar-thumb:#cbd5e1;--scrollbar-thumb-hover:#94a3b8}[data-theme=dark]{--spartan-bg-base:#080b10;--spartan-bg-sidebar:#0b0f17;--spartan-border-sidebar:#1e293b;--spartan-bg-surface:#0e131c;--spartan-bg-card:#141b26;--spartan-bg-card-hover:#1a2332;--spartan-bg-elevated:#1f2a3d;--spartan-bg-input:#101622;--spartan-bg-table-header:#141b26;--spartan-bg-glass:#0e131cd9;--spartan-green:#00e575;--spartan-green-hover:#00ff87;--spartan-green-light:#4efeb3;--spartan-green-dim:#00e5751f;--spartan-green-dimmer:#00e5750d;--spartan-green-border:#00e57547;--spartan-green-glow:0 0 24px #00e57559;--spartan-btn-primary-text:#05080e;--spartan-cyan:#00d4ff;--spartan-cyan-dim:#00d4ff1f;--spartan-amber:#ffb020;--spartan-amber-dim:#ffb0201f;--spartan-red:#f44;--spartan-red-dim:#ff44441f;--spartan-purple:#a855f7;--spartan-purple-dim:#a855f71f;--spartan-blue:#3b82f6;--spartan-blue-dim:#3b82f61f;--spartan-text-primary:#fff;--spartan-text-secondary:#94a3b8;--spartan-text-muted:#64748b;--spartan-text-dim:#475569;--spartan-border-subtle:#ffffff14;--spartan-border-light:#ffffff29;--spartan-border-medium:#ffffff42;--spartan-border-active:#00e57580;--spartan-overlay:#05080ed9;--shadow-sm:0 2px 6px #0006;--shadow-md:0 4px 16px #00000080;--shadow-lg:0 8px 30px #000000a6;--shadow-tactical:0 0 15px #00e57526, 0 8px 32px #000000b3;--scrollbar-track:#080b10;--scrollbar-thumb:#253144;--scrollbar-thumb-hover:#00e575}:root{--font-primary:"Open Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-heading:"Open Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-body:"Open Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-mono:"Open Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--radius-xs:4px;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--radius-xl:20px;--radius-full:9999px;--sidebar-width:270px;--sidebar-collapsed-width:80px;--header-height:70px}*,:before,:after{box-sizing:border-box;margin:0;padding:0;font-family:Open Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif!important}html,body{background-color:var(--spartan-bg-base);width:100%;min-height:100vh;color:var(--spartan-text-primary);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:14px;line-height:1.5;transition:background-color .25s,color .25s;overflow-x:hidden;font-family:Open Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif!important}h1,h2,h3,h4,h5,h6{color:var(--spartan-text-primary);letter-spacing:-.01em;font-weight:700;font-family:Open Sans,sans-serif!important}h1{font-size:1.75rem;font-weight:800;line-height:1.25}h2{font-size:1.4rem;font-weight:700;line-height:1.3}h3{font-size:1.15rem;font-weight:700;line-height:1.35}h4{font-size:1rem;font-weight:600;line-height:1.4}p{color:var(--spartan-text-secondary);font-family:Open Sans,sans-serif!important}a{color:var(--spartan-green);text-decoration:none;transition:color .2s;font-family:Open Sans,sans-serif!important}a:hover{color:var(--spartan-green-hover)}button,input,select,textarea{font-size:inherit;color:inherit;font-family:Open Sans,sans-serif!important}::-webkit-scrollbar{width:7px;height:7px}::-webkit-scrollbar-track{background:var(--scrollbar-track)}::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--scrollbar-thumb-hover)}::selection{background:var(--spartan-green);color:#fff}.font-mono,.font-heading{font-family:Open Sans,sans-serif!important}.text-gradient-green{background:linear-gradient(135deg, var(--spartan-green) 0%, var(--spartan-cyan) 100%);-webkit-text-fill-color:transparent;-webkit-background-clip:text}.spartan-badge{border-radius:var(--radius-full);letter-spacing:.04em;text-transform:uppercase;border:1px solid #0000;align-items:center;gap:6px;padding:3px 9px;font-size:.72rem;font-weight:700;display:inline-flex;font-family:Open Sans,sans-serif!important}.spartan-badge-green{background:var(--spartan-green-dim);color:var(--spartan-green);border-color:var(--spartan-green-border)}.spartan-badge-cyan{background:var(--spartan-cyan-dim);color:var(--spartan-cyan);border-color:#0284c740}.spartan-badge-amber{background:var(--spartan-amber-dim);color:var(--spartan-amber);border-color:#d9770640}.spartan-badge-red{background:var(--spartan-red-dim);color:var(--spartan-red);border-color:#dc262640}.spartan-badge-purple{background:var(--spartan-purple-dim);color:var(--spartan-purple);border-color:#9333ea40}.spartan-badge-muted{background:var(--spartan-bg-card-hover);color:var(--spartan-text-secondary);border-color:var(--spartan-border-subtle)}.spartan-card{background:var(--spartan-bg-card);border:1px solid var(--spartan-border-light,#cbd5e1);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);padding:1.25rem;transition:all .2s cubic-bezier(.16,1,.3,1);position:relative;overflow:visible}.spartan-card:hover{border-color:var(--spartan-border-medium,#94a3b8);box-shadow:var(--shadow-md)}.spartan-card.interactive:hover{border-color:var(--spartan-green-border);transform:translateY(-2px);box-shadow:0 8px 24px #009e4f14}.spartan-card-header{justify-content:space-between;align-items:center;margin-bottom:1rem;display:flex}.spartan-card-title{color:var(--spartan-text-primary);align-items:center;gap:8px;font-size:1rem;font-weight:700;display:flex}.table-container{background:var(--spartan-bg-card);border:1px solid var(--spartan-border-subtle);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);overflow:hidden}.spartan-table-scroll-container{-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:var(--spartan-green-border,#009e4f66) transparent;width:100%;max-width:100%;overflow-x:auto!important}.spartan-table-scroll-container::-webkit-scrollbar{height:6px}.spartan-table-scroll-container::-webkit-scrollbar-track{background:var(--spartan-bg-surface);border-radius:4px}.spartan-table-scroll-container::-webkit-scrollbar-thumb{background:var(--spartan-border-light);border-radius:4px}.spartan-table-scroll-container::-webkit-scrollbar-thumb:hover{background:var(--spartan-green)}.spartan-table{border-collapse:separate;border-spacing:0;text-align:left;width:100%}.spartan-table th{background:var(--spartan-bg-table-header,#f1f5f9);color:var(--spartan-text-muted);text-transform:uppercase;letter-spacing:.05em;border-bottom:1px solid var(--spartan-border-subtle);padding:.65rem 1rem;font-size:.74rem;font-weight:700;font-family:Open Sans,sans-serif!important}.spartan-table td{color:var(--spartan-text-secondary);border-bottom:1px solid var(--spartan-border-subtle);vertical-align:middle;padding:.65rem 1rem;font-size:.85rem;transition:background .15s;font-family:Open Sans,sans-serif!important}.spartan-table tbody tr td{border-bottom:1px solid var(--spartan-border-subtle)}.spartan-table tbody tr:hover td{color:var(--spartan-text-primary);background:#009e4f04}.btn{border-radius:var(--radius-sm,8px);cursor:pointer;white-space:nowrap;border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:.55rem 1.15rem;font-size:.85rem;font-weight:600;transition:all .2s;display:inline-flex;font-family:Open Sans,sans-serif!important}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--spartan-green);color:var(--spartan-btn-primary-text);font-weight:700;box-shadow:0 2px 8px #009e4f40}.btn-primary:hover:not(:disabled){background:var(--spartan-green-hover);box-shadow:var(--spartan-green-glow);transform:translateY(-1px)}.btn-secondary{background:var(--spartan-bg-card-hover);color:var(--spartan-text-primary);border-color:var(--spartan-border-subtle);font-weight:600}.btn-secondary:hover:not(:disabled){background:var(--spartan-bg-elevated);border-color:var(--spartan-border-light)}.btn-ghost{color:var(--spartan-text-secondary);background:0 0;font-weight:600}.btn-ghost:hover:not(:disabled){background:var(--spartan-bg-card-hover);color:var(--spartan-text-primary)}.btn-danger{background:var(--spartan-red-dim);color:var(--spartan-red);border-color:#dc262640;font-weight:600}.btn-danger:hover:not(:disabled){background:var(--spartan-red);color:#fff}.btn-icon{border-radius:var(--radius-sm,8px);width:36px;height:36px;padding:0}.btn-sm{border-radius:var(--radius-sm,8px);padding:.38rem .8rem;font-size:.8rem}.btn-lg{border-radius:var(--radius-sm,8px);padding:.75rem 1.5rem;font-size:.95rem;font-weight:700}.form-group{flex-direction:column;gap:6px;margin-bottom:1rem;display:flex}.form-label{color:var(--spartan-text-secondary);justify-content:space-between;align-items:center;font-size:.8rem;font-weight:600;display:flex}.form-control{background:var(--spartan-bg-input);border:1px solid var(--spartan-border-light,#cbd5e1);width:100%;color:var(--spartan-text-primary);border-radius:8px;outline:none;padding:.65rem .9rem;transition:all .2s;font-family:Open Sans,sans-serif!important}.form-control:focus{border-color:var(--spartan-green);box-shadow:0 0 0 2px var(--spartan-green-dim)}.form-control::placeholder{color:var(--spartan-text-dim)}textarea.form-control{resize:vertical;min-height:90px}select.form-control{cursor:pointer}input[type=text],input[type=email],input[type=password],input[type=number],input[type=tel],input[type=search],input[type=date],input[type=time],select,textarea{border-radius:8px}.pulse-dot{background:var(--spartan-green);border-radius:50%;width:8px;height:8px;position:relative}.pulse-dot:after{content:"";background:var(--spartan-green);border-radius:50%;width:100%;height:100%;animation:1.8s cubic-bezier(.215,.61,.355,1) infinite pulse-ring;position:absolute;top:0;left:0}@keyframes pulse-ring{0%{opacity:.8;transform:scale(1)}to{opacity:0;transform:scale(3.2)}}.grid-1{grid-template-columns:repeat(1,minmax(0,1fr));gap:1.25rem;display:grid}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr));gap:1.25rem;display:grid}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr));gap:1.25rem;display:grid}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr));gap:1.25rem;display:grid}@media (width<=1200px){.grid-4,.grid-3{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=768px){.grid-4,.grid-3,.grid-2{grid-template-columns:repeat(1,minmax(0,1fr))}}@keyframes fadeIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:.25s cubic-bezier(.16,1,.3,1) forwards fadeIn}.glass-panel{background:var(--spartan-bg-glass);-webkit-backdrop-filter:blur(12px);border:1px solid var(--spartan-border-subtle)}@keyframes sheetBackdropFadeIn{0%{opacity:0}to{opacity:1}}@keyframes sheetSlideInRight{0%{transform:translate(100%)}to{transform:translate(0)}}@keyframes sheetSlideInLeft{0%{transform:translate(-100%)}to{transform:translate(0)}}.sheet-slide-right{animation:.28s cubic-bezier(.16,1,.3,1) forwards sheetSlideInRight}.sheet-slide-left{animation:.28s cubic-bezier(.16,1,.3,1) forwards sheetSlideInLeft}.sheet-form-grid-2{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.sheet-form-grid-3{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.sheet-form-grid-4{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}@media (width<=768px){.sheet-form-grid-3,.sheet-form-grid-4{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}}@media (width<=640px){.sheet-panel{border-left:none!important;border-right:none!important;width:100%!important;max-width:100%!important}.sheet-hero-header{padding:1.25rem 1.25rem 1rem!important}.sheet-body{padding:1.25rem!important}.sheet-footer{padding:1rem 1.25rem!important}.sheet-form-grid-2,.sheet-form-grid-3,.sheet-form-grid-4{grid-template-columns:1fr!important;gap:10px!important}}.no-scrollbar::-webkit-scrollbar{width:0;height:0;display:none}.hide-scrollbar::-webkit-scrollbar{width:0;height:0;display:none}.no-scrollbar,.hide-scrollbar{-ms-overflow-style:none;scrollbar-width:none}@keyframes shadcnSelectFadeIn{0%{opacity:0;transform:translateY(-4px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.spartan-layout-wrapper{background-color:var(--spartan-bg-base);width:100%;min-height:100vh;display:flex;position:relative;overflow-x:hidden}.spartan-sidebar{width:var(--sidebar-width);background-color:var(--spartan-bg-sidebar,#f7f8f7);border-right:1px solid var(--spartan-border-sidebar,#e5e7eb);z-index:100;flex-direction:column;height:100vh;transition:width .25s cubic-bezier(.16,1,.3,1),transform .28s cubic-bezier(.16,1,.3,1),background-color .2s,border-color .2s,box-shadow .25s;display:flex;position:fixed;top:0;bottom:0;left:0;overflow:hidden}.spartan-main-canvas{flex-direction:column;flex:1;min-width:0;min-height:100vh;transition:margin-left .25s cubic-bezier(.16,1,.3,1),width .25s cubic-bezier(.16,1,.3,1);display:flex}.spartan-main-content{flex:1;min-width:0;padding:1.75rem}.spartan-header{background-color:var(--spartan-bg-surface,#fff);border-bottom:1px solid var(--spartan-border-subtle,#e2e8f0);z-index:90;justify-content:space-between;align-items:center;height:56px;min-height:56px;padding:0 1.5rem;transition:background-color .25s,border-color .25s,padding .2s;display:flex;position:sticky;top:0}.spartan-sidebar-backdrop{background-color:var(--spartan-overlay,#0f172a99);-webkit-backdrop-filter:blur(4px);z-index:998;animation:.2s forwards fadeIn;position:fixed;inset:0}.responsive-grid-2-1{grid-template-columns:2fr 1fr;gap:1.5rem;display:grid}.responsive-grid-1-2{grid-template-columns:1.1fr 2fr;gap:1.5rem;display:grid}.responsive-grid-1-1{grid-template-columns:1.2fr 1fr;gap:1.5rem;display:grid}.responsive-grid-equal-2{grid-template-columns:repeat(2,minmax(0,1fr));gap:1.25rem;display:grid}@media (width<=1024px){.spartan-sidebar{box-shadow:none;border-right:1px solid var(--spartan-border-light);transform:translate(-100%);z-index:1000!important;width:min(290px,85vw)!important}.spartan-sidebar.mobile-open{transform:translate(0)!important;box-shadow:0 12px 48px #00000080!important}.spartan-main-canvas{width:100%!important;margin-left:0!important}.spartan-main-content{padding:1.25rem!important}.spartan-header{padding:0 1.15rem!important}.responsive-grid-2-1,.responsive-grid-1-2,.responsive-grid-1-1{grid-template-columns:1fr!important;gap:1.25rem!important}.grid-4,.grid-3{grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:1rem!important}}@media (width<=768px){.spartan-main-content{padding:.9rem!important}.spartan-header{padding:0 .85rem!important}.spartan-header-title{text-overflow:ellipsis!important;white-space:nowrap!important;max-width:200px!important;font-size:.74rem!important;overflow:hidden!important}.grid-4,.grid-3,.grid-2,.responsive-grid-equal-2{grid-template-columns:1fr!important;gap:.85rem!important}.spartan-card{padding:1rem!important}.spartan-page-header{gap:.75rem!important}.spartan-page-header h1{font-size:1.3rem!important}.spartan-page-header-icon{border-radius:10px!important;width:38px!important;height:38px!important}.spartan-page-header-actions{flex-wrap:wrap!important;justify-content:flex-start!important;gap:8px!important;width:100%!important}.spartan-table-toolbar{flex-direction:column!important;align-items:stretch!important;gap:10px!important}.spartan-table-toolbar-left{flex-direction:column!important;align-items:stretch!important;gap:8px!important;width:100%!important;min-width:0!important}.spartan-table-search-box{width:100%!important;max-width:100%!important}.spartan-table-filters{flex-wrap:wrap!important;gap:8px!important;width:100%!important;display:flex!important}.spartan-table-filter-item{flex:calc(50% - 4px)!important;min-width:130px!important}.spartan-table-toolbar-right{flex-wrap:wrap!important;justify-content:flex-end!important;width:100%!important}.spartan-table-pagination{text-align:center!important;flex-direction:column!important;justify-content:center!important;align-items:center!important;gap:10px!important}}@media (width<=480px){.spartan-main-content{padding:.65rem!important}.spartan-header{padding:0 .65rem!important}.spartan-header-title{max-width:140px!important}.spartan-card{border-radius:var(--radius-md)!important;padding:.85rem!important}.spartan-table-filter-item{flex:100%!important}.spartan-table-toolbar-right{justify-content:stretch!important}.spartan-table-toolbar-right>*{flex:1!important}.spartan-modal-container{border-radius:var(--radius-lg)!important;width:100%!important;max-width:100%!important;max-height:96vh!important;margin:0!important}h1{font-size:1.3rem!important}h2{font-size:1.15rem!important}h3{font-size:1rem!important}}.login-page-container{box-sizing:border-box;background-color:#fff;width:100%;min-height:100vh;display:flex;position:relative;overflow:hidden}.login-responsive-bg{display:none}.login-form-column{box-sizing:border-box;background-color:#fff;flex-direction:column;flex:1;min-height:100vh;padding:2.5rem 3rem;display:flex;position:relative}.login-desktop-logo{align-items:center;gap:8px;display:flex}.login-mobile-logo{display:none}.login-card{box-sizing:border-box;background-color:#fff;border:1px solid #eef2f6;border-radius:18px;width:100%;max-width:390px;margin:auto;padding:2.25rem 2rem;transition:transform .2s,box-shadow .2s;box-shadow:0 10px 40px -10px #00000014,0 2px 10px -2px #0000000a}.login-image-column{background-color:#0f172a;flex:1;display:flex;position:relative;overflow:hidden}.login-hero-img{object-fit:cover;object-position:center;width:100%;height:100%;display:block}@media (width<=900px){.login-page-container{background-color:#0b0f17;justify-content:center;align-items:center;padding:2rem 1.25rem;display:flex;overflow:hidden auto}.login-responsive-bg{z-index:0;pointer-events:none;width:100%;height:100%;display:block;position:fixed;inset:0;overflow:hidden}.login-responsive-bg img{object-fit:cover;object-position:center;filter:brightness(.8);width:100%;height:100%}.login-bg-overlay{-webkit-backdrop-filter:blur(3px);background:radial-gradient(circle,#0f172a99 0%,#0b0f17d9 100%);position:absolute;inset:0}.login-image-column{display:none!important}.login-form-column{z-index:1;flex-direction:column;justify-content:center;align-items:center;width:100%;max-width:440px;min-height:auto;margin:auto;display:flex;position:relative;background-color:#0000!important;padding:0!important}.login-desktop-logo{display:none!important}.login-mobile-logo{justify-content:center;align-items:center;margin-bottom:1.25rem;display:flex!important}.login-card{animation:.3s cubic-bezier(.16,1,.3,1) forwards loginCardFadeUp;background-color:#fff!important;border:1px solid #ffffff4d!important;border-radius:20px!important;width:100%!important;max-width:410px!important;margin:0 auto!important;padding:2.25rem 2rem!important;box-shadow:0 25px 60px -12px #0000008c,0 0 0 1px #ffffff40!important}@keyframes loginCardFadeUp{0%{opacity:0;transform:translateY(14px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}}@media (width<=480px){.login-page-container{padding:1.5rem .85rem}.login-card{border-radius:18px!important;padding:1.85rem 1.35rem!important}}.helpdesk-wrapper{flex-direction:column;gap:1.25rem;width:100%;display:flex}.helpdesk-container{background-color:var(--spartan-bg-card);border:1px solid var(--spartan-border-light,#cbd5e1);border-radius:var(--radius-lg,16px);box-shadow:var(--shadow-sm);height:calc(100vh - 170px);min-height:580px;max-height:860px;display:flex;position:relative;overflow:hidden}.helpdesk-sidebar{border-right:1px solid var(--spartan-border-subtle,#e2e8f0);background-color:var(--spartan-bg-card);flex-direction:column;flex-shrink:0;width:360px;height:100%;display:flex;overflow:hidden}.helpdesk-sidebar-header{border-bottom:1px solid var(--spartan-border-subtle,#e2e8f0);background-color:var(--spartan-bg-card);flex-shrink:0;padding:1rem 1.15rem .75rem}.helpdesk-sidebar-title-row{justify-content:space-between;align-items:center;margin-bottom:.85rem;display:flex}.helpdesk-sidebar-title{color:var(--spartan-text-primary);align-items:center;gap:8px;font-size:1.05rem;font-weight:800;display:flex}.helpdesk-unread-pill{background-color:var(--spartan-green);color:#fff;border-radius:var(--radius-full);padding:2px 7px;font-size:.7rem;font-weight:700}.helpdesk-search-box{align-items:center;width:100%;display:flex;position:relative}.helpdesk-search-input{background-color:var(--spartan-bg-card-hover,#f8fafc);border:1px solid var(--spartan-border-subtle,#e2e8f0);border-radius:var(--radius-full);width:100%;color:var(--spartan-text-primary);outline:none;padding:.55rem 2.2rem .55rem 2.3rem;font-size:.82rem;transition:all .2s}.helpdesk-search-input:focus{background-color:var(--spartan-bg-input,#fff);border-color:var(--spartan-green);box-shadow:0 0 0 2px var(--spartan-green-dim)}.helpdesk-search-icon{color:var(--spartan-text-dim);pointer-events:none;position:absolute;left:.75rem}.helpdesk-search-clear{color:var(--spartan-text-muted);cursor:pointer;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;padding:2px;display:flex;position:absolute;right:.7rem}.helpdesk-search-clear:hover{color:var(--spartan-text-primary);background-color:#0000000d}.helpdesk-filter-tabs{border-bottom:1px solid var(--spartan-border-subtle,#e2e8f0);background-color:var(--spartan-bg-card);scrollbar-width:none;-ms-overflow-style:none;flex-shrink:0;align-items:center;gap:5px;padding:.65rem 1.15rem;display:flex;overflow-x:auto}.helpdesk-filter-tabs::-webkit-scrollbar{display:none}.helpdesk-filter-tab{border-radius:var(--radius-full);background-color:var(--spartan-bg-card-hover,#f8fafc);color:var(--spartan-text-secondary);cursor:pointer;white-space:nowrap;border:1px solid #0000;align-items:center;gap:5px;padding:.3rem .65rem;font-size:.74rem;font-weight:600;transition:all .15s;display:flex}.helpdesk-filter-tab:hover{color:var(--spartan-text-primary);background-color:var(--spartan-border-subtle)}.helpdesk-filter-tab.active{background-color:var(--spartan-green-dim);border-color:var(--spartan-green-border);color:var(--spartan-green);font-weight:700}.helpdesk-filter-count{opacity:.85;font-size:.68rem}.helpdesk-conv-list{flex-direction:column;flex:1;display:flex;overflow-y:auto}.helpdesk-conv-item{border-bottom:1px solid var(--spartan-border-subtle,#e2e8f0);cursor:pointer;text-align:left;background-color:#0000;border-left:3px solid #0000;align-items:center;gap:12px;width:100%;padding:.85rem 1.15rem;transition:background-color .15s,border-color .15s;display:flex}.helpdesk-conv-item:hover{background-color:var(--spartan-bg-card-hover,#f8fafc)}.helpdesk-conv-item.active{background-color:var(--spartan-green-dimmer,#009e4f0d);border-left-color:var(--spartan-green)}.helpdesk-avatar-wrapper{flex-shrink:0;position:relative}.helpdesk-avatar-img{object-fit:cover;border:1px solid var(--spartan-border-light);background-color:var(--spartan-bg-elevated);border-radius:50%;width:44px;height:44px}.helpdesk-avatar-fallback{background:linear-gradient(135deg, var(--spartan-green-dim) 0%, #0284c726 100%);width:44px;height:44px;color:var(--spartan-green);border:1px solid var(--spartan-green-border);border-radius:50%;justify-content:center;align-items:center;font-size:.85rem;font-weight:700;display:flex}.helpdesk-status-indicator{border:2px solid var(--spartan-bg-card);border-radius:50%;width:12px;height:12px;position:absolute;bottom:0;right:0}.helpdesk-status-indicator.open{background-color:var(--spartan-green)}.helpdesk-status-indicator.pending{background-color:var(--spartan-amber)}.helpdesk-status-indicator.resolved{background-color:var(--spartan-cyan)}.helpdesk-status-indicator.closed{background-color:var(--spartan-text-dim)}.helpdesk-conv-info{flex-direction:column;flex:1;gap:3px;min-width:0;display:flex}.helpdesk-conv-row-top{justify-content:space-between;align-items:center;gap:6px;display:flex}.helpdesk-conv-name{color:var(--spartan-text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:.88rem;font-weight:700;overflow:hidden}.helpdesk-conv-time{color:var(--spartan-text-dim);white-space:nowrap;flex-shrink:0;font-size:.72rem}.helpdesk-conv-item.unread .helpdesk-conv-time{color:var(--spartan-green);font-weight:700}.helpdesk-conv-row-bottom{justify-content:space-between;align-items:center;gap:8px;display:flex}.helpdesk-conv-preview{color:var(--spartan-text-secondary);white-space:nowrap;text-overflow:ellipsis;flex:1;font-size:.78rem;overflow:hidden}.helpdesk-conv-item.unread .helpdesk-conv-preview{color:var(--spartan-text-primary);font-weight:600}.helpdesk-conv-badge{background-color:var(--spartan-green);color:#fff;border-radius:var(--radius-full);flex-shrink:0;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:.68rem;font-weight:800;display:inline-flex;box-shadow:0 1px 3px #009e4f4d}.helpdesk-chat{background-color:var(--spartan-bg-base);flex-direction:column;flex:1;height:100%;display:flex;position:relative;overflow:hidden}.helpdesk-chat-header{background-color:var(--spartan-bg-card);border-bottom:1px solid var(--spartan-border-subtle,#e2e8f0);z-index:10;flex-shrink:0;justify-content:space-between;align-items:center;height:64px;padding:0 1.25rem;display:flex}.helpdesk-chat-header-user{align-items:center;gap:12px;min-width:0;display:flex}.helpdesk-back-btn{color:var(--spartan-text-secondary);cursor:pointer;border-radius:var(--radius-sm);background:0 0;border:none;justify-content:center;align-items:center;margin-right:-4px;padding:6px;display:none}.helpdesk-back-btn:hover{background-color:var(--spartan-bg-card-hover);color:var(--spartan-text-primary)}.helpdesk-chat-header-details{flex-direction:column;min-width:0;display:flex}.helpdesk-chat-header-name{color:var(--spartan-text-primary);white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:8px;font-size:.96rem;font-weight:800;display:flex;overflow:hidden}.helpdesk-chat-header-meta{color:var(--spartan-text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:.74rem;overflow:hidden}.helpdesk-chat-header-actions{flex-shrink:0;align-items:center;gap:10px;display:flex}.helpdesk-status-selector{align-items:center;gap:6px;display:flex;position:relative}.helpdesk-status-select-btn{border-radius:var(--radius-sm);cursor:pointer;border:1px solid var(--spartan-border-subtle);background-color:var(--spartan-bg-card-hover);color:var(--spartan-text-primary);align-items:center;gap:6px;padding:.35rem .75rem;font-size:.76rem;font-weight:700;transition:all .15s;display:inline-flex}.helpdesk-status-select-btn:hover{border-color:var(--spartan-border-medium)}.helpdesk-status-menu{background-color:var(--spartan-bg-card);border:1px solid var(--spartan-border-light);border-radius:var(--radius-md);box-shadow:var(--shadow-lg);z-index:50;flex-direction:column;gap:2px;min-width:140px;padding:4px;display:flex;position:absolute;top:calc(100% + 4px);right:0}.helpdesk-status-option{border-radius:var(--radius-xs);color:var(--spartan-text-primary);cursor:pointer;text-align:left;background:0 0;border:none;align-items:center;gap:8px;width:100%;padding:.45rem .75rem;font-size:.78rem;font-weight:600;transition:background-color .1s;display:flex}.helpdesk-status-option:hover{background-color:var(--spartan-bg-card-hover)}.helpdesk-status-option.selected{color:var(--spartan-green);font-weight:700}.helpdesk-chat-stream{background-color:var(--spartan-bg-base);background-image:radial-gradient(var(--spartan-border-subtle) 1px, transparent 0);scroll-behavior:smooth;background-size:24px 24px;flex-direction:column;flex:1;gap:12px;padding:1.25rem 1.5rem;display:flex;overflow-y:auto}.helpdesk-date-divider{justify-content:center;align-items:center;margin:.5rem 0;display:flex}.helpdesk-date-chip{background-color:var(--spartan-bg-card);border:1px solid var(--spartan-border-subtle);border-radius:var(--radius-full);color:var(--spartan-text-muted);text-transform:uppercase;letter-spacing:.05em;padding:3px 12px;font-size:.68rem;font-weight:700;box-shadow:0 1px 2px #0000000a}.helpdesk-msg-row{flex-direction:column;width:100%;display:flex}.helpdesk-msg-row.incoming{align-items:flex-start}.helpdesk-msg-row.outgoing{align-items:flex-end}.helpdesk-msg-bubble-wrap{align-items:center;gap:6px;max-width:78%;display:flex;position:relative}.helpdesk-msg-bubble-wrap.outgoing{flex-direction:row-reverse}.helpdesk-msg-bubble-wrap.incoming{flex-direction:row}.helpdesk-bubble{word-break:break-word;max-width:100%;box-shadow:var(--shadow-sm);border-radius:14px;padding:.65rem .95rem .5rem;font-size:.85rem;line-height:1.45;transition:box-shadow .15s;position:relative}.helpdesk-bubble.editing{min-width:280px;max-width:100%}.helpdesk-bubble.incoming{background-color:var(--spartan-bg-card);border:1px solid var(--spartan-border-subtle,#e2e8f0);color:var(--spartan-text-primary);border-bottom-left-radius:3px}.helpdesk-bubble.outgoing{background-color:var(--spartan-green-dim);border:1px solid var(--spartan-green-border);color:var(--spartan-text-primary);border-bottom-right-radius:3px}.helpdesk-bubble-text{white-space:pre-wrap;margin-bottom:3px}.helpdesk-bubble-footer{color:var(--spartan-text-dim);justify-content:flex-end;align-items:center;gap:4px;margin-top:2px;font-size:.66rem;display:flex}.helpdesk-bubble.outgoing .helpdesk-bubble-footer{color:var(--spartan-green);opacity:.85}.helpdesk-bubble-edited-tag{opacity:.8;-webkit-user-select:none;user-select:none;margin-right:2px;font-size:.64rem;font-weight:500}.helpdesk-msg-actions-container{flex-shrink:0;align-items:center;display:flex;position:relative}.helpdesk-msg-action-trigger{background:var(--spartan-bg-card,#1a1f2c);width:26px;height:26px;color:var(--spartan-text-dim,#94a3b8);cursor:pointer;opacity:0;visibility:hidden;border:1px solid #0000;border-radius:50%;justify-content:center;align-items:center;transition:all .15s;display:flex;box-shadow:0 1px 3px #0003}.helpdesk-msg-bubble-wrap:hover .helpdesk-msg-action-trigger,.helpdesk-msg-action-trigger.active{opacity:1;visibility:visible}.helpdesk-msg-action-trigger:hover,.helpdesk-msg-action-trigger.active{color:var(--spartan-text-primary,#fff);background:var(--spartan-bg-card-hover,#242a38);border-color:var(--spartan-border-subtle,#334155)}@media (hover:none){.helpdesk-msg-action-trigger{opacity:.75;visibility:visible}}.helpdesk-msg-action-menu{z-index:60;background:var(--spartan-bg-card,#1e2433);border:1px solid var(--spartan-border-subtle,#334155);border-radius:10px;flex-direction:column;gap:2px;min-width:120px;margin-top:4px;padding:4px;animation:.12s cubic-bezier(.16,1,.3,1) helpdeskMenuScale;display:flex;position:absolute;top:100%;box-shadow:0 10px 25px -5px #00000080,0 8px 10px -6px #00000080}.helpdesk-msg-action-menu.align-right{left:auto;right:0}.helpdesk-msg-action-menu.align-left{left:0;right:auto}@keyframes helpdeskMenuScale{0%{opacity:0;transform:scale(.92)translateY(-4px)}to{opacity:1;transform:scale(1)translateY(0)}}.helpdesk-msg-action-item{width:100%;color:var(--spartan-text-secondary,#e2e8f0);cursor:pointer;text-align:left;background:0 0;border:none;border-radius:6px;align-items:center;gap:8px;padding:6px 10px;font-size:.8rem;font-weight:500;transition:all .12s;display:flex}.helpdesk-msg-action-item:hover{background:var(--spartan-bg-card-hover,#ffffff14);color:var(--spartan-text-primary,#fff)}.helpdesk-msg-action-item.danger{color:#f87171}.helpdesk-msg-action-item.danger:hover{color:#ef4444;background:#ef444426}.helpdesk-msg-inline-edit{flex-direction:column;gap:8px;width:100%;display:flex}.helpdesk-inline-edit-input{background:var(--spartan-bg-card,#1a1f2c);width:100%;min-width:240px;max-width:100%;color:var(--spartan-text-primary,#fff);border:1px solid var(--spartan-green,#00e575);resize:vertical;border-radius:8px;outline:none;min-height:52px;padding:8px 10px;font-family:inherit;font-size:.85rem;line-height:1.45;box-shadow:0 0 0 2px #00e57526}.helpdesk-inline-edit-footer{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.helpdesk-inline-edit-hint{color:var(--spartan-text-dim,#94a3b8);font-size:.68rem}.helpdesk-inline-edit-actions{align-items:center;gap:6px;margin-left:auto;display:flex}.helpdesk-inline-btn{cursor:pointer;border:1px solid #0000;border-radius:6px;align-items:center;gap:4px;padding:4px 10px;font-size:.75rem;font-weight:600;transition:all .15s;display:inline-flex}.helpdesk-inline-btn.cancel{color:var(--spartan-text-muted,#94a3b8);border-color:var(--spartan-border-subtle,#334155);background:0 0}.helpdesk-inline-btn.cancel:hover:not(:disabled){background:var(--spartan-bg-card-hover,#ffffff0f);color:var(--spartan-text-primary,#fff)}.helpdesk-inline-btn.save{background:var(--spartan-green,#00e575);color:#000;border-color:var(--spartan-green,#00e575)}.helpdesk-inline-btn.save:hover:not(:disabled){filter:brightness(1.1);box-shadow:0 2px 6px #00e5754d}.helpdesk-inline-btn:disabled{opacity:.5;cursor:not-allowed}.helpdesk-confirm-overlay{z-index:9999;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#000000a6;justify-content:center;align-items:center;padding:1rem;animation:.15s ease-out helpdeskFadeIn;display:flex;position:fixed;inset:0}@keyframes helpdeskFadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.helpdesk-confirm-modal{background:var(--spartan-bg-card,#1a1f2c);border:1px solid var(--spartan-border-subtle,#334155);border-radius:14px;flex-direction:column;gap:12px;width:100%;max-width:420px;padding:1.5rem;animation:.15s cubic-bezier(.16,1,.3,1) helpdeskModalPop;display:flex;box-shadow:0 20px 40px #00000080}@keyframes helpdeskModalPop{0%{opacity:0;transform:scale(.94)}to{opacity:1;transform:scale(1)}}.helpdesk-confirm-icon-wrap{color:#ef4444;background:#ef44441f;border:1px solid #ef444440;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;display:flex}.helpdesk-confirm-title{color:var(--spartan-text-primary,#fff);margin:0;font-size:1.1rem;font-weight:700}.helpdesk-confirm-desc{color:var(--spartan-text-muted,#94a3b8);margin:0;font-size:.85rem;line-height:1.5}.helpdesk-confirm-preview{background:var(--spartan-bg-card-hover,#ffffff0a);border-left:3px solid var(--spartan-green,#00e575);color:var(--spartan-text-secondary,#cbd5e1);word-break:break-word;border-radius:4px;max-height:80px;padding:8px 12px;font-size:.8rem;font-style:italic;overflow-y:auto}.helpdesk-confirm-actions{justify-content:flex-end;align-items:center;gap:10px;margin-top:8px;display:flex}.helpdesk-confirm-btn{cursor:pointer;border:1px solid #0000;border-radius:8px;padding:8px 18px;font-size:.85rem;font-weight:600;transition:all .15s}.helpdesk-confirm-btn.cancel{color:var(--spartan-text-secondary,#e2e8f0);border-color:var(--spartan-border-subtle,#334155);background:0 0}.helpdesk-confirm-btn.cancel:hover:not(:disabled){background:var(--spartan-bg-card-hover,#ffffff14);color:var(--spartan-text-primary,#fff)}.helpdesk-confirm-btn.delete{color:#fff;background:#dc2626}.helpdesk-confirm-btn.delete:hover:not(:disabled){background:#b91c1c;box-shadow:0 2px 8px #dc262666}.helpdesk-confirm-btn:disabled{opacity:.5;cursor:not-allowed}.helpdesk-composer{background-color:var(--spartan-bg-card);border-top:1px solid var(--spartan-border-subtle,#e2e8f0);flex-direction:column;flex-shrink:0;gap:8px;padding:.85rem 1.25rem;display:flex}.helpdesk-quick-replies{scrollbar-width:none;align-items:center;gap:6px;padding-bottom:2px;display:flex;overflow-x:auto}.helpdesk-quick-replies::-webkit-scrollbar{display:none}.helpdesk-quick-chip{border-radius:var(--radius-full);background-color:var(--spartan-bg-card-hover);border:1px solid var(--spartan-border-subtle);color:var(--spartan-text-secondary);cursor:pointer;white-space:nowrap;padding:3px 10px;font-size:.72rem;transition:all .15s}.helpdesk-quick-chip:hover{background-color:var(--spartan-green-dim);border-color:var(--spartan-green-border);color:var(--spartan-green)}.helpdesk-attachment-chip{background-color:var(--spartan-bg-card-hover,#f8fafc);border:1px solid var(--spartan-border-light,#cbd5e1);border-radius:var(--radius-md,8px);box-sizing:border-box;align-items:center;gap:8px;width:fit-content;max-width:100%;padding:6px 12px;animation:.15s ease-out 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.15s;display:flex}.helpdesk-attachment-remove:hover{color:#ef4444;background-color:#ef444426}.helpdesk-composer-row{align-items:flex-end;gap:8px;display:flex;position:relative}.helpdesk-composer-tool-btn{width:40px;height:40px;color:var(--spartan-text-muted);cursor:pointer;background:0 0;border:1px solid #0000;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;transition:all .15s;display:flex}.helpdesk-composer-tool-btn:hover{background-color:var(--spartan-bg-card-hover,#f8fafc);color:var(--spartan-text-primary);border-color:var(--spartan-border-subtle)}.helpdesk-composer-tool-btn.active{background-color:var(--spartan-green-dim);color:var(--spartan-green);border-color:var(--spartan-green-border)}.helpdesk-emoji-container{flex-shrink:0;align-items:center;display:flex;position:relative}.helpdesk-emoji-popover{background-color:var(--spartan-bg-card,#1a1f26);border:1px solid var(--spartan-border-light,#2e3642);border-radius:var(--radius-md,12px);z-index:120;flex-direction:column;gap:8px;width:290px;padding:8px;animation:.15s cubic-bezier(.16,1,.3,1) helpdeskPopIn;display:flex;position:absolute;bottom:calc(100% + 10px);right:0;box-shadow:0 10px 25px -5px #00000059,0 8px 10px -6px #00000040}@keyframes helpdeskPopIn{0%{opacity:0;transform:translateY(6px)scale(.96)}to{opacity:1;transform:translateY(0)scale(1)}}.helpdesk-emoji-tabs{border-bottom:1px solid var(--spartan-border-subtle);gap:4px;padding-bottom:6px;display:flex}.helpdesk-emoji-tab-btn{color:var(--spartan-text-muted);border-radius:var(--radius-sm,6px);cursor:pointer;background:0 0;border:none;align-items:center;gap:4px;padding:4px 8px;font-size:.74rem;font-weight:600;transition:all .12s;display:flex}.helpdesk-emoji-tab-btn:hover{background-color:var(--spartan-bg-card-hover);color:var(--spartan-text-primary)}.helpdesk-emoji-tab-btn.active{background-color:var(--spartan-green-dim);color:var(--spartan-green);font-weight:700}.helpdesk-emoji-grid{grid-template-columns:repeat(7,1fr);gap:2px;max-height:180px;padding:2px;display:grid;overflow-y:auto}.helpdesk-emoji-btn{border-radius:var(--radius-xs,6px);cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;padding:4px;font-size:1.25rem;line-height:1;transition:transform .1s,background-color .1s;display:flex}.helpdesk-emoji-btn:hover{background-color:var(--spartan-bg-card-hover);transform:scale(1.22)}.helpdesk-composer-input{background-color:var(--spartan-bg-card-hover,#f8fafc);border:1px solid var(--spartan-border-light,#cbd5e1);color:var(--spartan-text-primary);resize:none;border-radius:12px;outline:none;flex:1;min-height:42px;max-height:120px;padding:.65rem .95rem;font-family:inherit;font-size:.85rem;line-height:1.4;transition:border-color .2s,box-shadow .2s,background-color .2s}.helpdesk-composer-input:focus{background-color:var(--spartan-bg-input,#fff);border-color:var(--spartan-green);box-shadow:0 0 0 2px var(--spartan-green-dim)}.helpdesk-composer-send-btn{background-color:var(--spartan-green);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;transition:all .15s;display:flex;box-shadow:0 2px 8px #009e4f40}.helpdesk-composer-send-btn:hover:not(:disabled){background-color:var(--spartan-green-hover);box-shadow:var(--spartan-green-glow);transform:translateY(-1px)}.helpdesk-composer-send-btn:disabled{opacity:.4;cursor:not-allowed;box-shadow:none;transform:none}.helpdesk-composer-hints{color:var(--spartan-text-dim);justify-content:space-between;align-items:center;padding:0 4px;font-size:.68rem;display:flex}.helpdesk-empty-chat{text-align:center;background-color:var(--spartan-bg-base);flex-direction:column;flex:1;justify-content:center;align-items:center;height:100%;padding:2.5rem;display:flex}.helpdesk-empty-icon-circle{background-color:var(--spartan-green-dim);border:1px solid var(--spartan-green-border);width:72px;height:72px;color:var(--spartan-green);border-radius:50%;justify-content:center;align-items:center;margin-bottom:1.25rem;display:flex}.helpdesk-empty-title{color:var(--spartan-text-primary);margin-bottom:.4rem;font-size:1.2rem;font-weight:800}.helpdesk-empty-desc{color:var(--spartan-text-muted);max-width:380px;font-size:.84rem;line-height:1.5}.helpdesk-status-badge-new{border-radius:var(--radius-xs,4px);background-color:var(--spartan-green-dim);color:var(--spartan-green);border:1px solid var(--spartan-green-border);text-transform:uppercase;letter-spacing:.04em;align-items:center;padding:2px 8px;font-size:.68rem;font-weight:700;display:inline-flex}.helpdesk-conv-role-pill{border-radius:var(--radius-xs,4px);background-color:var(--spartan-bg-card-hover);color:var(--spartan-text-dim);border:1px solid var(--spartan-border-subtle);flex-shrink:0;padding:1px 6px;font-size:.68rem;font-weight:600}.helpdesk-conv-start-prompt{color:var(--spartan-green);align-items:center;gap:5px;font-size:.76rem;font-weight:600;transition:all .15s;display:inline-flex}.helpdesk-conv-item:hover .helpdesk-conv-start-prompt{color:var(--spartan-green-hover);transform:translate(2px)}.helpdesk-chat-prompt-box{text-align:center;color:var(--spartan-text-muted);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:8px;padding:2rem 1.5rem;display:flex}.helpdesk-chat-prompt-icon{background-color:var(--spartan-green-dim);border:1px solid var(--spartan-green-border);width:56px;height:56px;color:var(--spartan-green);border-radius:50%;justify-content:center;align-items:center;margin-bottom:.25rem;display:flex}.helpdesk-chat-prompt-title{color:var(--spartan-text-primary);font-size:1.05rem;font-weight:700}.helpdesk-chat-prompt-subtitle{color:var(--spartan-text-muted);max-width:320px;font-size:.82rem;line-height:1.4}.helpdesk-chat-prompt-subtitle strong{color:var(--spartan-text-primary)}.helpdesk-empty-state-list{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:3rem 1.5rem;display:flex}.helpdesk-empty-icon-circle-sm{background-color:var(--spartan-bg-card-hover);width:44px;height:44px;color:var(--spartan-text-muted);border:1px solid var(--spartan-border-subtle);border-radius:50%;justify-content:center;align-items:center;display:flex}.helpdesk-empty-title-sm{color:var(--spartan-text-primary);font-size:.88rem;font-weight:700}.helpdesk-empty-desc-sm{color:var(--spartan-text-muted);max-width:240px;font-size:.76rem;line-height:1.4}@media (width<=900px){.helpdesk-container{height:calc(100vh - 150px);min-height:520px}.helpdesk-sidebar{width:320px}.helpdesk-bubble{max-width:82%}}@media (width<=768px){.helpdesk-container{border-radius:var(--radius-md,12px);height:calc(100vh - 130px);min-height:480px}.helpdesk-container.view-list .helpdesk-sidebar{width:100%;display:flex}.helpdesk-container.view-list .helpdesk-chat,.helpdesk-container.view-chat .helpdesk-sidebar{display:none}.helpdesk-container.view-chat .helpdesk-chat{width:100%;display:flex}.helpdesk-back-btn{display:flex}.helpdesk-chat-stream{padding:1rem}.helpdesk-composer{padding:.75rem 1rem}.helpdesk-bubble{max-width:88%}.helpdesk-emoji-popover{width:270px;max-width:calc(100vw - 32px);right:-48px}}.helpdesk-attachment-thumb{object-fit:cover;border-radius:4px;width:26px;height:26px;display:block}.helpdesk-composer-sending-spinner{border:2px solid #0003;border-top-color:#000;border-radius:50%;width:16px;height:16px;animation:.7s linear infinite helpdeskSpin}@keyframes helpdeskSpin{to{transform:rotate(360deg)}}.helpdesk-bubble.has-media{padding:.5rem .5rem .45rem}.helpdesk-bubble.has-media .helpdesk-bubble-text{padding:.35rem .45rem .1rem}.helpdesk-bubble.has-media .helpdesk-bubble-footer{padding-bottom:.15rem;padding-right:.45rem}.helpdesk-msg-media-wrap{background:#00000026;border-radius:10px;max-width:340px;margin-bottom:4px;position:relative;overflow:hidden}.helpdesk-msg-img-preview{object-fit:cover;cursor:pointer;border-radius:10px;width:100%;max-width:340px;max-height:280px;transition:transform .15s,filter .15s;display:block}.helpdesk-msg-img-preview:hover{filter:brightness(.95)}.helpdesk-msg-video-preview{background:#000;border-radius:10px;outline:none;width:100%;max-width:340px;max-height:260px;display:block}.helpdesk-msg-doc-card{background:var(--spartan-bg-card,#ffffff0d);border:1px solid var(--spartan-border-subtle,#ffffff1a);border-radius:10px;align-items:center;gap:10px;min-width:220px;max-width:320px;margin-bottom:4px;padding:8px 12px;display:flex}.helpdesk-msg-doc-icon{width:36px;height:36px;color:var(--spartan-green,#00e575);background:#00e5751f;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.helpdesk-msg-doc-info{flex-direction:column;flex:1;min-width:0;display:flex}.helpdesk-msg-doc-name{color:var(--spartan-text-primary,#fff);white-space:nowrap;text-overflow:ellipsis;font-size:.82rem;font-weight:600;overflow:hidden}.helpdesk-msg-doc-size{color:var(--spartan-text-dim,#94a3b8);font-size:.7rem}.helpdesk-msg-doc-action{background:var(--spartan-bg-card-hover,#ffffff14);width:30px;height:30px;color:var(--spartan-text-secondary,#e2e8f0);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;text-decoration:none;transition:all .15s;display:flex}.helpdesk-msg-doc-action:hover{background:var(--spartan-green,#00e575);color:#000}.helpdesk-attachment-loading{background:#00000014;border-radius:8px;justify-content:center;align-items:center;margin-bottom:4px;padding:1rem;display:flex}.helpdesk-lightbox-overlay{z-index:99999;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#000000d9;justify-content:center;align-items:center;padding:1.5rem;animation:.18s ease-out helpdeskFadeIn;display:flex;position:fixed;inset:0}.helpdesk-lightbox-container{justify-content:center;align-items:center;max-width:90vw;max-height:88vh;display:flex;position:relative}.helpdesk-lightbox-image{object-fit:contain;border-radius:8px;max-width:90vw;max-height:88vh;box-shadow:0 25px 50px -12px #000000b3}.helpdesk-lightbox-close-btn{color:#fff;cursor:pointer;background:#1e2433;border:1px solid #fff3;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;transition:all .15s;display:flex;position:absolute;top:-14px;right:-14px;box-shadow:0 4px 12px #00000080}.helpdesk-lightbox-close-btn:hover{background:#ef4444;border-color:#ef4444}.helpdesk-lightbox-download-btn{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);color:#fff;cursor:pointer;background:#000000bf;border:1px solid #ffffff40;border-radius:8px;align-items:center;gap:6px;padding:8px 14px;font-size:.85rem;font-weight:500;text-decoration:none;transition:all .15s;display:flex;position:absolute;bottom:12px;right:12px}.helpdesk-lightbox-download-btn:hover{background:var(--spartan-green,#00e575);color:#000;border-color:var(--spartan-green,#00e575)}